AI Receptionist, AI eFax, and AI SMS process incoming requests, complete your clinic’s workflows, and follow up with patients automatically—from scheduling and refill requests to fax processing and chart updates.
Keep your existing phone and fax numbers. Add AI to the workflow.
Specialist assessment requested. Patient history and prior test results are enclosed for review.
Hi Alex, please confirm your appointment tomorrow at 10 a.m.
Yes, I’ll be there. Do I need to finish any forms?
Your intake is still pending. Please complete the forms using the secure intake link.
Done, thank you!
Thank you. Your appointment is confirmed and your intake is complete.
AI ReceptionistHow can I help you today?
PatientI’d like to move my appointment to another day.
AI ReceptionistI can help. Let’s verify your identity first.
AI ReceptionistA late-change fee applies. Would you like to keep your current visit?
PatientYes, please keep my original appointment.
AI ReceptionistYour appointment is confirmed for tomorrow at 10 a.m.
AI Receptionist, AI eFax, and AI SMS work from one Communication Hub. Incoming calls, documents, and messages become completed clinic workflows—with patient follow-up when needed.
AI processes the request, applies the workflow configured for your clinic, and handles the outgoing communication needed to finish the job.
Handle scheduling and prescription refill requests by voice. AI follows clinic workflows and contacts patients when needed to complete the request without manual handling.
Extract the necessary information from incoming faxes, create a patient record or attach documents to the patient chart, and apply the clinic’s workflow to complete processing.
Categorize incoming texts, apply your clinic’s workflows, and send outgoing messages. AI contacts the patient when more information or follow-up is needed to complete the task.
Bring voice, fax, and SMS into one workspace for incoming and outgoing communications.
Identify what an incoming message or document is asking your clinic to do.
Apply the workflow configured for each type of request.
Connect extracted information and incoming documents to the patient chart.
Contact patients when information or a response is needed to complete the task.
Keep request details, AI summaries, and workflow status together for your team.
AI Receptionist handles appointment changes and gathers details for prescription refill requests.
Extract the referral information, connect it to the patient, and apply your clinic’s next steps.
Categorize incoming SMS and follow through with the appropriate workflow.
Create or match the patient record and attach incoming fax documents to the chart.
Send the fax, message, or follow-up required to complete a clinic workflow.
From classification to completion, AI handles incoming requests and outgoing follow-up according to your clinic’s process.
AI identifies what the incoming call, fax, or text needs and extracts the information required to act.
AI follows your clinic’s configured workflow to perform the task, including scheduling, refill processing, or patient-chart updates.
AI contacts the patient when needed, sends the necessary outgoing communication, and involves your team when human input is required.
Your back-office team shouldn’t have to sort every message, retype every fax, or make every follow-up call. Alethian’s AI agents carry out those workflows across voice, fax, and SMS.
AI processes incoming requests and handles the patient outreach needed to move each task through to completion.
AI applies the workflows established for your clinic rather than leaving staff to interpret and route every request.
Scheduling, Rx refill requests, fax information extraction, and chart updates become AI-driven workflows.
AI Receptionist handles scheduling and prescription refill requests. It applies your clinic’s workflows and contacts patients when needed to complete the task.
AI eFax extracts the necessary information, creates a patient record or attaches the document to the patient chart, and applies the clinic’s workflow to complete processing.
Yes. AI SMS categorizes incoming messages, applies clinic workflows, and sends outgoing messages or contacts patients when needed to complete the request.
No. These AI agents categorize requests, carry out configured workflows, and follow up with patients. Your team is involved when human input is needed.
No. You can keep your existing phone and fax numbers while adding Alethian’s AI communication workflows.
Alethian integrates with 18+ EHRs, bringing Communication Hub into your clinic’s existing technology environment.
Ask about your EHR
SMS, fax, and voice, supported by AI agents.
Incoming requests, clinic workflows, and outgoing follow-up together.
Keep the numbers your patients and partners already use.
See AI Receptionist, AI eFax, and AI SMS work together around your clinic’s workflows.
Book a demo