AI Receptionist

Patient calls.
Handled by AI.

Available 24/7 in multiple languages. Answer general clinic questions and automate scheduling and prescription refill requests by voice, with your team involved when needed.

Book a demoSee how it works ↘
Part of Communication Hub ↗
  1. ✓
    Patient calls to book an appointment
  2. ✓
    AI verifies patient identity
  3. ✓
    AI confirms visit details and availability
  4. ✓
    Appointment booked per clinic workflow
  5. ✓
    Patient receives appointment confirmation
Your clinic’s process. Customized and Carried out by AI.
Features

Features purpose-built for healthcare.

Multilingual conversations

Help patients with scheduling requests, refill requests, and general clinic questions in multiple languages.

Scheduling conversations

Book, reschedule, and cancel appointments through natural conversation.

Rx refill requests

Collect refill details and follow the refill process configured for your clinic.

Clinic-specific workflows

Verify patient identity, apply your clinic’s rules, and involve your team when human input is needed.

General clinic questions

Answer routine questions about your clinic so staff can focus on other work.

Available 24/7

Answer patient calls around the clock, including evenings and weekends, using your clinic’s existing number.

How it works

Configured for your clinic.
Completed by AI.

01

Understand the request

AI categorizes the incoming communication and collects the information needed to act.

02

Apply the workflow

AI follows your clinic’s configured process to carry out the task.

03

Complete and follow up

AI contacts the patient when needed and involves your team as and when human input is needed.

EHR integrations

Connected to the EHR
your clinic relies on.

Alethian integrates with 18+ EHRs, bringing AI Receptionist into your clinic’s existing technology environment.

Ask about your EHR
18+EHR integrations
At a glance

More support.
Less work for your front desk.

4

Ways AI helps your patients

Scheduling, refill requests, general clinic questions, and follow-up.

1

Connected workspace

Manage voice alongside fax and SMS in Communication Hub.

0

Phone number changes

Keep the clinic number your patients already know.

See AI Receptionist in action

Put AI to work
on your clinic’s requests.

Walk through your workflow with the Alethian team.

Book a demo ↗