AI eFax

Incoming faxes.
Completed workflows.

AI eFax extracts incoming documents, connects them to the patient chart, and applies your clinic’s workflow. Send outgoing faxes and emails automatically with customized templates.

Book a demo See how it works ↘

Part of Communication Hub ↗

AI eFaxIllustrative workflow

INCOMING FAX

Referral document

Patient details · Referral information

✓
Referral fax received
✓
Patient information extracted
✓
Patient linked or created
✓
Document attached; workflow applied

Features

From fax content to completed work.

Document extraction

Extract the information your clinic needs from incoming fax documents.

Patient matching

Connect a document to the right patient or create a patient record when needed.

Chart attachment

Keep the original document with the patient record for staff and clinicians to review.

Workflow automation

Categorize the fax and carry out the process configured for that request.

Customized templates

Use clinic-specific templates for outgoing faxes and emails.

Your existing fax number

Keep receiving documents through your current fax number while AI processes them.

Use Cases

What AI eFax handles.

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Incoming referrals

Extract patient and referral details, attach the document, and initiate your referral workflow.

Medical records received

Match incoming records to a patient and add the documents to the chart.

New patient documents

Use extracted information to create a patient record and start the configured intake process.

Receipt acknowledgments

Send an acknowledgment using your clinic’s automated fax or email template.

Outgoing fax & email templates

Prepare and send routine communications with the right template for each workflow.

Outgoing communications

Your templates.
Sent automatically.

Use customized templates to send faxes and emails as part of your clinic’s workflow. Standardize routine communications and reduce the time your team spends preparing each message.

Customize your templates

Adapt fax and email templates to your clinic’s communication needs and preferred format.

Automate outgoing messages

Use those templates to send faxes and emails automatically at the appropriate step in your configured workflow.

Keep communication consistent

Give your team a repeatable way to send routine communications without drafting each message from scratch.

How it works

Configured for your clinic.
Completed by AI.

Understand the request

AI categorizes the incoming communication and collects the information needed to act.

Apply the workflow

AI follows your clinic’s configured process to carry out the task.

Complete and follow up

AI contacts the patient when needed and involves your team as and when human input is needed.

Connected communications

Keep your fax number. Leave the manual processing behind.

Continue receiving faxes through your existing fax number while AI handles information extraction and the next steps.

Explore Communication Hub ↗

EHR integrations

Connected to the EHR
your clinic relies on.

Alethian integrates with 18+ EHRs, bringing AI eFax into your clinic’s existing technology environment.

Ask about your EHR

18+EHR integrations

In practice

Less manual work.
More time for your patients.

Let AI handle fax extraction, patient matching, and clinic workflows so your team can spend less time processing documents.

Up to80%

less manual work with AI eFax

See AI eFax in action

Put AI to work
on your clinic’s requests.

Walk through your workflow with the Alethian team.